Your information deserves clear and responsible handling

Information we collect

We collect information that you provide, information created through marketplace activity and limited technical information needed to operate the service.

• Account information: name, email address, phone number, country, profile details and authentication records.
• Marketplace content: listings, descriptions, offers, messages, reports, disputes and files you choose to upload.
• Transaction information: order amounts, wallet entries, payment status, withdrawal details and transaction references.
• Technical information: IP address, browser and device data, session records, timestamps and security logs.
• Support information: messages and documents submitted when you contact support or request account assistance.

How we use information

We may use collected information to:

• Create and maintain user accounts and provide requested marketplace features.
• Review listings, process orders, maintain wallet records and manage structured deals.
• Prevent fraud, investigate reports, resolve disputes and protect users and the platform.
• Send service messages, security notices, transaction updates and support responses.
• Maintain, troubleshoot and improve website performance and user experience.
• Comply with legal obligations and enforce our Terms and marketplace policies.

How information is shared

We do not sell personal information. Information may be shared only when reasonably necessary:

• With the buyer, seller or service provider involved in a transaction, to the extent required to complete or resolve it.
• With hosting, email, security, analytics and payment service providers that support platform operations.
• With professional advisers, regulators or authorities when required by law or needed to protect legal rights and platform safety.
• As part of a business reorganization, merger or transfer, subject to appropriate confidentiality protections.

Payments, wallets and transactions

We retain transaction amounts, status, references and related records needed for accounting, security, dispute handling and service delivery. External payment providers may process payment information under their own privacy policies.

Cookies and technical data

We may use essential cookies and similar technologies to keep you signed in, protect sessions, remember preferences and understand basic site performance. You can control non-essential cookies through your browser settings, but disabling essential cookies may prevent account features from working correctly.

Data retention and security

We retain information for as long as necessary to provide the service, maintain transaction and audit records, resolve disputes, prevent abuse and meet legal obligations. Retention periods may vary by record type.

We use reasonable administrative and technical safeguards designed to protect information. No online system is completely secure, so users should use a strong, unique password and keep recovery information confidential.

Your choices and rights

Depending on your location and applicable law, you may request access to, correction of or deletion of certain personal information. You can update many profile details through your account settings and may request account deletion from the Delete Account page.

Some records may be retained where required for fraud prevention, transaction integrity, legal compliance or legitimate dispute resolution. We may need to verify your identity before processing a privacy request.

International users and children

Your information may be processed in locations where our service providers operate. Where required, we use reasonable safeguards for such processing. The marketplace is not intended for children, and users must meet the minimum age required by our Terms and applicable law.

Policy updates

We may update this Privacy Policy as the marketplace, legal requirements or service providers change. The revised date will be shown at the top of this page. Material changes may also be communicated through the website or account notifications.